I hope someone can help me because after days I can't understand what to do. I even tried to use Dell My Downloads (with Internet Explorer) but I cannot because during the installation I had the message Service Tag Number not supported. Reply: Many software and drivers for Windows 7 are not compatible with Windows 10. I suppose that I should find a program or something that allows me to associate the enrolled fingerprints to my account. Dell ControlVault w/ Fingerprint Touch Sensor. I tried almost everything, installing/unistalling drivers, softwares and all this didn't help. In control panel / programs I can see installed: Dell Data Protection | Security Tools and Dell Data Protection | Security Tools Authentication but I can't find out any program to manage my fingerprinters. With Broadcom FMA I can easly enroll my fingerprintsĮverything looks good but at this point there's no way to use my fingerprints to logon with Win7 pro. Product Support Change product Latitude E7470 Overview Diagnostics Drivers & Downloads Documentation Service Events Parts & Repairs This service is temporarily unavailable. "Allow biometric devices with windows" is flagged In Window's control panel, Biometric Devices shows me that the drivers are ok
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